At FileadeX, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By accessing or using FileadeX, you consent to the practices described in this policy.
Information We Collect
At FileadeX, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By accessing or using FileadeX, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, email address, phone number
- Digital business card content (title, company, photo, profile fields)
- Location (when using map or route features)
- CRM-linked account data (e.g., contact sync)
1.2 Business Card Data
Scanned business card images
- AI-extracted data (name, company, job title, etc.)
- Associated metadata (upload date, verification status)
1.3 Usage Data
- Log data (IP address, device type, browser, access times)
- Clickstream and feature usage (searches, saved leads, viewed cards)
1.4 Optional Enrichment Data
- Public company data from integrated APIs (e.g., Clearbit, Pipl)
- CRM and social link integration (e.g., LinkedIn profiles)
How We Use Your Information
- Help you administer your business card data
- Provide and improve features
- Create and share digital business cards
- Manage your Smart Directory and leads
- Validate accounts and maintain trust/safety
- Sync contact data with CRM (if connected)
- Analyze usage to improve product features
- Communicate service updates and product changes
Sharing Your Information
We do not sell your personal data. We only share information with:
- Service providers (e.g., cloud storage, OCR, address verification)
- CRM integrations (with your permission)
- Other finalized tools (e.g., if you explicitly share your card or approve a connection request)
- Law enforcement and legal requests when mandated
Data Security
We use industry-standard security practices, including:
- HTTPS encryption for data in transit
- Secure storage in the cloud
- Role-based separate access (e.g., FREE vs. MEMBER access)
- Pseudonymized and minimized insights (e.g., OTP, biometrics when applicable)
Your Choices and Rights
- Update or delete your profile information
- Download or screenshot usage logs (e.g., CRM, email)
- Manage data access for integrated services
- Permanently delete your Fileadex account
- To modify or delete requests, contact us at support@fileadex.com
Data Retention
We retain data based on content type (e.g., logs per account & device) or as required by law. DELETED profiles are stripped of all identifiers and archived in a NON-IDENTIFIABLE format.
Children s Privacy
FileadeX is not intended for users under the age of 16. We do not knowingly collect data from children.
International Users
If you are located outside the United States, your data may be transferred and processed in the U.S. by using [Product], you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or in-app notifications.
Contact Us
If you have questions or concerns about this policy, contact:
FileadeX Inc.
[Insert Address]
Email: support@fileadex.com